Returns & Exchanges

We accept returns within 30 days from the ship date.
All returned items must be in their original unwashed and unworn condition. And any original packaging, tag, and box (when applicable) should be included.

Original shipping costs (and duties, if applicable) are non-refundable. 
Refunds would be issued to the original form of payment.

Contact our customer service if you need any assistance.
service@thegeom.com

Regular Priced Merchandise

RETURNS

You can apply for returns within 30 days from the ship date. After 30 days, we will not accept returns. In these cases, you might need to cover the freight.
It may take us 3-5 days to issue your refunds. We appreciate your patience during this time. 

EXCHANGES

We are not able to offer exchanges online. While our stores are reopening, we recommend returning your order and placing a new order online.


Sale Merchandise

RETURNS

Sale items marked with a discount less than 50% can be returned within 30 days from the ship date. Sorry, no refunds to original form of payment for sales items. Sales items marked with a discount of 50% or greater are final sales.

EXCHANGES

We are not able to offer exchanges online. While our stores are reopening, we recommend returning your order and placing a new order online.


RETURN Process

Please contact service@thegeom.com before sending back the items. We will get back to you within 24 hours.
After confirming that you are eligible to return the goods, please send them to the nearest store/warehouse address our customer service provides.


REFUND Process

All refunds would be in their original forms of payment.
You might receive within 7-10 days after obtaining the qualification and entering the refund process.